Delivery & Returns
Postage & Delivery
We will post your item(s) within 5 working days of receipt of your order provided that they are in stock. During sale periods it may take longer than usual to package and dispatch orders - up to 10 working days to dispatch your item(s).
First Class UK Delivery
All shipments to the United Kingdom will be posted first class Royal Mail delivery.
Orders over £15.00 - FREE
Orders less than £15.00 - Flat Rate of £3.50
Next Day UK Delivery
A next day service (Monday to Friday only) is also available to UK addresses for £6.99. Your item will be delivered by 1:00 pm the next working day.
Orders must be received before 2pm to use this Special Delivery service.
All shipments to Europe including Eire will be posted “International Tracked & Signed". Flat rate of £7.99
All shipments to the rest of the World will be posted “International Tracked & Signed”. Flat rate of £10.99
You can return your order for any reason at any time within 14 days of receipt for a refund or exchange. Please follow the procedure below:
The item(s) must be returned within 14 days of receipt of the merchandise. It is the customer’s responsibility to return the item(s). We recommend that you return the goods via Recorded delivery.
We will not be able to refund any items that are lost in transit back to us. If the item you have received is faulty we will also refund postage and the cost of your return postage.
All items are checked thoroughly before we send them to you and a Bob & Blossom tag is attached. We will only accept returns that are in perfect condition with the tag still attached.
If you wish to exchange your item for a different size please give us a call and we can confirm that we have your size in stock and we can put that item away for you until we receive your original order back.
For any returns queries please call us on 01273 679497.
All returns must be sent to the following address:
Bob & Blossom
Unit 9 Level 6
New England House
New England Street